FAQs

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Frequently Asked Questions About SensorTech Monitoring Solutions

Have questions about remote monitoring systems, tank level monitoring or asset monitoring technology? Find answers about SensorTech's Level Devil® and D Tech products, including system capabilities, industry applications, wireless connectivity, remote access and technical support.

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General Questions

What types of remote monitoring solutions does SensorTech offer?
SensorTech provides remote monitoring systems, sensors and data communication solutions for a wide range of applications. Our Level Devil® systems monitor liquid levels in storage tanks, while D Tech products monitor agricultural equipment, livestock water resources, electric fences, water wells, temperature-sensitive environments, water leaks and equipment status.

What industries use SensorTech’s monitoring solutions?
SensorTech serves a variety of industries, including agriculture, manufacturing, fuel distribution, oil and gas, industrial operations and property management. Our monitoring solutions help businesses improve efficiency, reduce unnecessary site visits and respond more quickly to equipment issues or changing conditions.

Contact our team to discuss your specific monitoring needs.

What are the benefits of remote monitoring?
Remote monitoring allows businesses and asset owners to track equipment and operating conditions without being physically present. Depending on the application, benefits may include:

  • Reduced manual inspections and unnecessary service trips
  • Early alerts for equipment failures or abnormal conditions
  • Improved inventory and resource management
  • Reduced operational downtime
  • More efficient scheduling and resource allocation
  • Better access to monitoring data and reporting
  • Reduced risk of costly damage, spills or interruptions

Can SensorTech monitoring systems send automatic alerts?
Yes. Many SensorTech monitoring products provide automatic notifications when monitored conditions change or reach configured alarm thresholds. Depending on the system, alerts may include low liquid levels, electric fence interruptions, temperature changes, water leaks, pressure changes or equipment shutdowns.

Notification options vary by product and may include text messages, email or web-based alerts.

Level Devil® Tank Monitoring 

What is Level Devil® remote tank monitoring?
Level Devil® is SensorTech's line of remote tank monitoring solutions designed to track liquid levels in storage tanks. These systems help businesses manage fluid inventory, schedule deliveries and identify potential issues without routine manual tank checks.

Level Devil® systems can also interface with compatible sensors using 0–5 V or 4–20 mA signals to monitor additional variables, including flow, temperature and dry-contact switch status.

What industries can use Level Devil® tank monitoring systems?
Level Devil® remote tank monitoring systems support a variety of industrial and commercial applications, including fuel storage and distribution, lubricants and oil, waste oil collection, oil field operations, industrial liquid storage and agricultural liquid storage.

If your application isn’t listed, contact SensorTech to discuss your monitoring requirements.

Where can Level Devil® tank monitoring systems operate?
Level Devil® systems can operate in locations with supported cellular or internet communications. Local display options are also available for applications requiring on-site monitoring. Connectivity requirements vary by system and installation.

D Tech Remote Monitoring

What is D Tech by SensorTech?
D Tech is SensorTech's line of cellular remote monitoring devices designed to monitor equipment, infrastructure and environmental conditions without frequent on-site inspections.

D Tech products support applications such as livestock management, agricultural irrigation, water system monitoring, temperature monitoring and leak detection. Depending on the device, users can receive notifications by text, email or through a mobile-friendly web platform.

What agricultural equipment can D Tech products monitor?
SensorTech offers several D Tech monitoring solutions for agricultural operations:

  • Fence D Tech®: Monitors electric livestock fences and alerts users when a fence is turned off, broken or shorted.
  • Trough D Tech®: Monitors livestock water troughs and stock tanks, sending alerts when water reaches a preset low level.
  • Pivot D Tech: Monitors center pivot irrigation equipment and alerts users to operating interruptions.
  • Well D Tech: Monitors water well pressure and power status, notifying users of low-pressure conditions or power changes.

These solutions help farmers, ranchers and livestock managers identify potential problems while reducing the need for routine equipment inspections.

Can SensorTech monitor livestock water levels remotely?
Yes. Trough D Tech® uses a submersible hydrostatic pressure sensor to monitor water levels in livestock troughs, stock tanks and compatible water storage configurations. When water reaches a preset low level, the device sends a notification, helping livestock owners respond before water shortages become more serious.

Can SensorTech monitor electric livestock fences?
Yes. Fence D Tech® monitors electric fence containment lines and uses cellular communication to notify users when a fence is turned off, broken or shorted. The system helps ranchers, farmers and livestock managers identify fence issues without constant physical inspections.

Does SensorTech offer remote temperature monitoring?
Yes. Temp D Tech monitors temperature and power conditions in freezers, coolers, server rooms, data processing centers, electronic cabinets and other temperature-sensitive environments. Users can receive alerts when temperatures move outside configured thresholds or when power changes state.

Can SensorTech detect water leaks and flooding?
Yes. Hydro D Tech® is a cellular water leak detection device designed to identify unwanted water in basements, utility rooms and other areas vulnerable to flooding. The device notifies users when its sensor detects a change from dry to wet, allowing them to investigate potential leaks, appliance failures or drainage problems.

Can SensorTech monitor equipment power and operating status?
Yes. SensorTech offers D Tech devices that monitor electrical power and equipment status. Pivot D Tech monitors center pivot irrigation operations, Well D Tech monitors water well power and pressure, and Remote D Tech can monitor a single on/off sensor or detect power on a 120-VAC line.

These solutions help users identify equipment interruptions and respond to potential problems.

Monitoring Platforms & Connectivity

How can I access my SensorTech monitoring system remotely?
SensorTech provides mobile-friendly, web-based monitoring platforms accessible from compatible smartphones, tablets and computers with an internet connection. No traditional mobile app download is required.

Access your monitoring system through the appropriate platform:

How do SensorTech remote monitoring devices communicate?
SensorTech offers monitoring solutions that use cellular or internet communications, depending on the product.

D Tech devices use cellular connectivity and do not require a local Wi-Fi connection. Communication availability and performance depend on the device, network coverage and installation conditions.

Is a cellular data plan required for D Tech products?
Yes. D Tech cellular monitoring products require an annual cellular data plan for activation and operation. Visit the individual product pages for current plan pricing and requirements.

Technical Support & Warranty  

Why has my remote monitoring system stopped reporting data?
If your SensorTech monitoring system stops reporting, begin by checking its power source and any applicable connectivity requirements.

  • AC-powered systems: Verify that the power connection is secure.
  • Battery-powered systems: Check the battery voltage and replace the battery if necessary.
  • Solar-powered systems: Check the solar panel for obstructions that could interfere with charging.

Troubleshooting steps vary by product. If the issue continues, contact SensorTech technical support at (316) 267-2807.

Where can I find installation instructions and user manuals?
Installation guides, user manuals and product specifications are available on applicable SensorTech product pages. Review the documentation for your specific Level Devil® or D Tech device before installation, configuration or troubleshooting.

For assistance, call (316) 267-2807 or visit our Contact Page.

What is SensorTech’s refund and warranty policy?
For information about product returns, refunds and warranty coverage, review our Refund and Warranty Policy.

Interested in our IoT solutions?

Reach out to discover how our remote monitoring and data reporting services can help optimize your operations or call us at 316-267-2807.